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Customers are given an additional option to choose the type of shipping that best fits their delivery schedule. Charlotte Environmental Inc offers the following shipping types to its customers:
• FedEx Overnight® options. Delivery the next business day by 10:30 a.m. to most areas
• FedEx Home Delivery®. Delivery in 1-5 business days (3-7 business days to and from Alaska and Hawaii) based on distance to your destination
• FedEx Freight (for pallet orders only)
• US Postal Service
Please note: We do not ship to P.O. Boxes. Currently, we do not ship outside the United States.
Upon receipt of delivery, please be sure to properly inspect the product for damages.
Damage and How to Deal With It: In the event there is ANY damage to the product(s), you MUST note it on the bill of lading. Do not sign the bill of lading until you have recorded the damage somewhere on the ticket or bill of lading!!! If you do not record it on this ticket, the carrier will be relieved of liability. Whatever the damage, simply write on the ticket precisely what is wrong. If the damage is extensive looks like it's beyond repair such as broken glass please call us immediately at 704-560-8877. Generally it is best to reject the entire shipment in these extreme cases.
SHIPPING SCHEDULE
We usually ship in one to three days, although delivery times may vary. Large orders or bulk items may ship directly from the vendor. Since shipping times are not guaranteed, Charlotte Environmental Inc. cannot be liable for incidental or consequential losses incurred by our customers should any delivery take longer than anticipated.
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